The LaView cameras can find themselves offline, maybe due to connectivity matters, maybe due to outdated firmware, maybe because of misconfiguration. Here below are tips in troubleshooting and fixing the problem, in case you might find them helpful:

1. Check Internet Connection and Power Connection

Make sure your LaView camera and NVR have a steady power supply and internet connection. A flaky Wi-Fi signal is one of the topmost reasons for LaView cameras going offline. Try to reboot your router, and ensure that your camera is within its range.

2. Check Camera Cables and Ports

With wired systems, loose or damaged Ethernet cables could cause your Laview camera problems with connectivity. Disconnect and then reconnect these cables, and try different ports on the NVR. If you use a PoE switch, verify that it is working properly.

3. Update the Firmware and App

Firmware and mobile app getting outdated usually cause synchronization issues. Update the LaView Home app and camera/NVR firmware from the LaView website or the app store. Doing this fixes a whole lot of Laview camera issues brought forth by software bugs.

4. Reboot or Power Cycle the Camera

Temporary glitches are sometimes resolved with a simple restart. Disconnect the camera from power for 30 seconds; connect the camera back. Ensure the battery in the battery-powered model is charged.

5. Factory Reset LaView NVR

If none of the methods work then probably a factory reset is needed for the LaView NVR. Using a pin, push the reset button on the back of the device for 10-15 seconds to restore its default settings and hopefully re-establish the connection between the NVR and the cameras. Before proceeding, back up your data.

6. Reconnect Camera to App

After performing a reset or after updating the app, re-add the camera in the LaView app by choosing "Device Management" and following the prompts to pair the camera anew.

Conclusion

LaView camera offline errors can be frustrating, but proper troubleshooting of power, internet, firmware, and resetting would resolve most of the questions with the LaView cameras. If further help is needed, try contacting LaView support.