Navigating the complexities of UIIA compliance can be daunting for carriers, dispatchers, and logistics teams alike. Whether you're dealing with equipment provider agreements, insurance documentation, or terminal access issues, staying compliant with the Uniform Intermodal Interchange and Facilities Access Agreement (UIIA) is essential—but not always straightforward. That’s where Nexterix makes a real difference.

With a deep understanding of intermodal logistics and regulatory requirements, Nexterix delivers a seamless UIIA customer service experience—one that’s proactive, reliable, and tailored to keep your operations moving without interruption.

What Makes Nexterix UIIA Support Stand Out?

At Nexterix, UIIA certification isn’t just a checkbox—it’s a fully supported, integrated part of your freight operations. Whether you're onboarding, renewing documentation, or facing a compliance challenge, our dedicated support team is there to help you solve problems quickly and efficiently.

Here’s what makes Nexterix’s UIIA service experience seamless:

🌐 1. Expert-Led Onboarding and Setup

Getting started with UIIA doesn’t have to be confusing. Nexterix walks you through each step of registration, insurance verification, and equipment provider setup—ensuring nothing is missed and your carrier account is fully compliant from day one.

📄 2. End-to-End Documentation Support

From equipment interchange agreements to insurance renewals and compliance letters, Nexterix handles the paperwork. Our system checks for missing or expiring documents and helps you update them before issues arise—so your fleet never faces a surprise delay at the terminal.

🚪 3. Fast Resolution for Terminal Access Issues

Denied access to a port or rail terminal? Nexterix support specialists identify the root cause—whether it’s a documentation lapse, carrier flag, or expired coverage—and help you resolve it fast, getting your trucks back on the road without costly downtime.

🔁 4. Real-Time Monitoring and Alerts

Stay ahead of compliance deadlines with automated alerts for expiring documents, pending renewals, or changes in UIIA regulations. Nexterix keeps you informed so you can act before problems occur.

📞 5. Live, Personalized Customer Support

Nexterix offers live customer service via phone, email, or chat—so you always have a real person available when you need answers. Our team is trained in UIIA policy, equipment rules, and carrier requirements, offering fast, accurate guidance every time.

🔐 6. Integrated with Nexterix Dispatch Software

For users of Nexterix’s UIIA-certified dispatch system, our customer service team works seamlessly across platforms—resolving compliance issues while optimizing your dispatch flow, billing, and equipment tracking.

Why It Matters

• ✅ Prevent Delays at Ports & Terminals
  Never miss a load or gate appointment due to UIIA compliance errors.

• ✅ Protect Your Business from Penalties
  Ensure insurance and agreements are current, accurate, and verifiable.

• ✅ Operate with Confidence
  Know that your compliance is being monitored by experts who understand the stakes.

Serving All Intermodal Freight Professionals

Nexterix’s UIIA customer service is ideal for:

• Intermodal trucking companies

• Drayage carriers

• Freight brokers

• Owner-operators

• Dispatchers managing intermodal operations

Final Thoughts

When it comes to UIIA compliance, you need more than software—you need expert support that understands the complexities of intermodal freight. With Nexterix, you get a seamless, reliable customer service experience that keeps your paperwork in order, your trucks moving, and your team focused.

Count on Nexterix for the UIIA support you need—when you need it.